Feefo Ratings & Reviews

(3.2/5)
Below you can find Feefo Ratings & Reviews Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Rating and Review apps. Feefo Ratings & Reviews app was developed by Feefo Holdings Limited. The rating is 3.2 based on 10 reviews. Feefo Ratings & Reviews price Free to install. External charges may apply.

Launch date: March, 2016

Feefo Ratings & Reviews summary.
  • Ratings and reviews. Build trust and credibility around your products and services, with real reviews from real customers.
  • Data and analytics. See beyond your star rating and truly understand your customers, with powerful analytics and reporting on their feedback.
  • CX insight. Create a better customer experience by listening to your customers across their entire journey with you.

Feefo Ratings & Reviews features.
  • Start your free trial with Feefo today, using our Shopify reviews app
  • About Feefo
  • Why use Feefo?
  • What does the Feefo Shopify plugin do?
  • What’s included in the free trial of Feefo’s rating and reviews app?
  • If I upgrade, what extra benefits are included?
Best reviews:
Rating:
Date: February 19, 2021
Author: Electric Bear Brewing Co | British Craft Beer
We use Feefo for our service and product reviews. I don't understand the negative reviews here at all as in our experience it is a really excellent review platform. All our reviews are from verified customers only (so no spammy trolls and haters), and they have a rigorous process for making sure we can't fiddle with the reviews, which means we keep focussing on being excellent! Feefo is a vital part of our customer service toolkit, there are powerful analytics in the portal for us to understand what our customers are saying about us and their support is also very responsive and helpful. Highly recommended.
Rating:
Date: May 08, 2018
Author: Mitchellsbuildingcentre
This is a superb app, it's easy to install, incorporates itself into your website making it effortless to use. Feefo send out emails to capture feedback and then advertises it on our website. What more could you want. Can't fault it!
Rating:
Date: December 14, 2017
Author: Pfaa2u
I'm surprised there are not more positive reviews on this app We are beyond happy with feefo and are looking to sign up to the paid service so that we can make use of all the features We feel the having the feefo tab on our website offers potential customers peace of mind, as they would have seen the feefo logo while shopping with well known retailers The customer service team are very friendly, helpful and knowledgeable
Rating:
Date: September 22, 2017
Author: Reidsboutiques
I love this review app everything about this app clean and im using the free part 50 emails per month i wish it was more and cheaper but beside that grate app
Rating:
Date: March 11, 2016
Author: Kippson
This app just sorts it all out for you, it is brilliant. Customer reviews now display for each of my products. Easy to install and great customer support from Feefo.

Worst reviews:
Rating:
Date: November 24, 2020
Author: Alep Jewellery
This app is fraud unfortunatly I deleted other apps and kept this one for reviews , They say in FREE version you get : 150 free feedback request emails in the first month (50 emails a month thereafter) This is a lie, after one month none of the features are working, and you must upgrade to use the app, which is not mentioned in free version description. Support service is very slow, conversations took over an hours back and forth. I had to uninstall
Rating:
Date: August 20, 2018
Author: Vape Juice
For an app that 'easily integrates' it easily unintegrates too. Paid for this for months without getting any of the organic stars. Highlighted how these have disappeared 6 months ago. While I got attentive service, nothing of any substance changed. Today I ask again and a different person understands the issue. When I have asked them to tweak the script itself on our site to make it work, the least they can do for the hundreds and hundreds of pounds we have paid for the app; they aren't willing to do. Feedback Rebates from Virthium however are only too happy to jump on and help out, as are many shopify app developers. We don't have a development team - we aren't a large company. But from what I can advise is Feefo is not worth it for an SME. Plenty of other options available
Rating:
Date: May 22, 2018
Author: Just Ask Parker
It says: "What You Get: A lot! Install our Shopify plugin and you get these features absolutely free".... AND it says "for no monthly fee" I just added it and it says I have 31 days left on the trial. LIES and fraudulent. AND when you click to extend it wont even tell you a price. For all I know it's only $10 (but doubt it... that's why they hide it).... Don't say it's ABSOLUTELY FREE.
Rating:
Date: April 20, 2018
Author: Wordynumnum
would have liked this, but it didn't install and all I get is error messages. Tried manual set up, that didnt work either. The sign in was a mess too. Will try another app

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