ExchangeIt Returns & Exchange

(4.9/5)
Below you can find ExchangeIt Returns & Exchange Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Returns Management - RMA apps. ExchangeIt Returns & Exchange app was developed by 506. The rating is 4.9 based on 88 reviews. ExchangeIt Returns & Exchange price Free plan available.

Launch date: September, 2015

ExchangeIt Returns & Exchange summary.

Return management for exchange orders, refunds, restock and returns portal for order management. Simplify your return management with Exchange It's return portal. Seamlessly process returns and exchanges, manage refunds, and restock inventory — all from Shopify Admin. Works for orders fulfilled by Aftership. Don't let your orders throw you in a loop! Restock and return customers orders with our prime return app. With Exchange It, efficiently handle cancellation and refund requests, streamline order management, optimize inventory management, and simplify the return form process.

ExchangeIt Returns & Exchange features.
  • Manage your returns and refunds within Shopify Admin for streamlined operations
  • Flexible inventory restock by choosing products & selecting inventory locations
  • Create exchange orders within your orders page, streamlining fulfillment process
  • Flexible refunds: auto-calculate or customize refunds from returned items
  • Autocomplete customer details and modify shipping as needed for seamless returns
Best reviews:
Rating:
Date: March 18, 2023
Author: AlwaysInPursuit
I sell women's suits and sizing can be tricky. We offer free exchanges and this makes it super easy. My only feedback is that it should be also be able to send the person a return label. I have to go into the admin send them the return label then open this and process the exchange. To be able to do it all at the same time would be ideal. I do love the app. Makes everything so seamless. Show more
Rating:
Date: March 21, 2023
Author: redbackboots.co.uk
This app is excellent with an outstanding support team who go above and beyond investigating all avenues to try and meet the customer's needs. I wish all support were like this. Solving stock balancing issues with multiple shops and accounts integrations has posed a tricky obstacle to overcome but that is more down to limitations with the accounts package than this app. Thanks Show more
Rating:
Date: April 06, 2023
Author: NO FINISHING LINE ™️
The app is perfect for processing exchanges and the replies to any query are super prompt and very helpful. Would definitely recommend this app! :) Show more
Rating:
Date: April 03, 2023
Author: The School Uniform Co.
Excellent app and support team! It has simplified my store's returns and exchange process to just a few clicks! Show more
Rating:
Date: May 03, 2023
Author: elliott footwear
I am not surprised that Exchange It is used by thousands of merchants because it is a great product that simplifies the returns process. Overall, I am very happy with Exchange It and would highly recommend it to anyone looking to improve their returns process. Thank you for creating such a wonderful product and for having an outstanding support team. My only preference would be an annual payment offering! Kindly make that possible :) Show more

Worst reviews:
Rating:
Date: September 27, 2018
Author: Blue Steel Jewelry
Unfortunately this app does not work with our e-tail back-end software (Skubana) so we're going to have to find another solution. Show more

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