Loyalty, rewards & referrals

Below you can find Loyalty, rewards & referrals Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Reward Points apps. Loyalty, rewards & referrals app was developed by LoyaltyLion. The rating is 4.5 based on 427 reviews. Loyalty, rewards & referrals price Free plan available.

Launch date: July, 2014

Loyalty, rewards & referrals summary.

A loyalty program that goes beyond points and rewards. Sustainable growth fuelled by retention. Create a unique loyalty program that reflects your brand identity. Offer loyalty points and rewards to incentivize engagement, increase member spend, and motivate repeat purchases across the customer lifecycle. Reduce acquisition costs with referrals, reviews, and other advocacy-based actions. Create an advocate community that introduces new customers to your business. Integrate your loyalty program with all your favorite tools and technologies. View available integrations on our website.

Loyalty, rewards & referrals features.
  • Reward positive onsite behaviour with customisable points and gifts
  • Encourage advocacy by rewarding customer referrals via social, email, or links
  • Deliver points and rewards through email and on-site notifications
  • Customize your loyalty program and tailor how you want it to appear on the page
  • Integrate with ESPs, subscription partners, review platforms, and helpdesks
Best reviews:
Date: January 16, 2023
Joshua was amazing during our onboarding process, very helpful - thank you so much for the great service Show more
Date: January 27, 2023
Author: Lulu Guinness
Thank you to Jonathan and the Loyalty Lion team for being so helpful during the last stages before launch. Also for taking the time for multiple calls and answering our questions so quickly. Can't wait to launch the program! Show more
Date: January 24, 2023
Perfect tooling for our loyalty program! Fits all our needs. Very helpful customer service and onboarding. We're very happy! Show more
Date: January 23, 2023
Author: TePe USA
Special thanks to Jonathan McCarthy and the rest of the Loyalty Lion team for helping us with our onboarding and getting us ready to launch quickly! We had all of our questions answered and feel great about our new program! Cant wait to start rewarding our loyal customers. Show more
Date: January 23, 2023
Author: Health By Principle
This service is an awesome way to grow your customer base and a fabulous and easy way to retain your existing customers. The customizability of Loyalty Lion is why we chose them. It is not the most self-explanatory if you intend to customize a lot. Omar and Jonny were both very nice and great to work with. The onboarding process could have been a bit smoother, i.e. getting answers from the team sometimes took longer than expected. However, our experience with the team was highly customized and we are really excited to see our growth using Loyalty Lion. Show more

Worst reviews:
Date: October 02, 2021
Author: Enallaktiko.gr
I used this app for about 9 months but the results were not what I expected. In fact I just added two extra costs, one was the cost of the discounts I offered to my customers constantly and the other was the cost of the app. I think that you can offer much more to your customers without the second additional cost, investing in the improvement of the whole customer's experience. In fact, by using an app like Loyalty Lion you don' t increase the loyalty of your customers, but you only attract customers who are only interested in getting rewards. And that is not the definition of loyalty. Finally, while I had already uninstalled the application from my Shopify account, I saw a €10 charge because I had to go to the app page and uncheck the language customisation option which were located in the seventh tab (FOR AN APP I DO NOT USE ANYMORE). Show more
Date: November 04, 2021
Author: Tesla Store
Highly DO NOT RECOMMEND. The app PLANNED behaviour is preventing a merchant from turning the plan off, after it was launched on the free version. Never saw such a behaviour in a Shopify app. Developer's answer to us: "Currently, on our Free/Custom plans you are not able to disable the widget. ". There are many alternatives, do not choose this one. Show more
Date: June 17, 2022
Author: ATP Science
I have only given 1 star because I can't give zero. I wish my team had done their homework. LL onboarding is absolutely atrocious. I have received better customer service from apps I pay 1/5th of the price for. The features are not flash at all - go to Stamped. We did. I am much happier Show more
Date: May 20, 2022
Author: Just-Legends.com
Cannot recommend, just pick another one. To my knowledge there is nothing other loyalty programs cannot do, that LL can. No leeway for negotiating a yearly contract at all. Very painful process. Onboarding support is not ideal. During the sales process you are being told things are easily implemented, that basically everything is possible, you just need to customize it. Very low developer support needed for that. Turns out that's not true and it's much harder than you were being made believe. When you want to get out of your contract Account Manager starts playing dumb (even though they are not), not letting you out of your contract even though you are fully eligible. First had to cc the CEO. Show more
Date: January 02, 2023
Do NOT waste your time or money. OR just stick to the FREE version and fully test it for 6 months before upgrading. This company has overcharged me $187 since April, a total of $1683. A refund was finally provided in December, months later. Customers are confused on how to use loyalty points, and the entire program has been a much bigger headache than ever anticipated. They make it seem extremely simple to customize and set up during the sales process, but once you sign the contract, you quickly realize that you will need to hire a web developer to make such customized changes. They will not assist you with the customized changes. After the initial onboarding, you will never hear from support again, regardless what plan you are on. Our plan was $720 a month, complete waste of money. You are only attracting people who want things for FREE. Our loyal customers will be loyal regardless whether they earn points/rewards. Show more

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