Yotpo: Loyalty & Rewards
Below you can find Yotpo: Loyalty & Rewards Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Reward Points apps. Yotpo: Loyalty & Rewards app was developed by Yotpo - L&R. The rating is 4.7 based on 2554 reviews. Yotpo: Loyalty & Rewards price Free plan available.
Launch date: July, 2015
Yotpo: Loyalty & Rewards summary.
Build a customizable, retention-driving loyalty program that offers more than just rewards. Yotpo Loyalty & Referrals simplifies customer loyalty and retention. Our agile loyalty platform empowers you to launch quickly and iterate endlessly — no dev needed. Customers can earn and redeem points with our 20+ out-of-the-box campaigns, ultimately driving repeat purchases, increasing LTV, and boosting engagement. With our detailed loyalty and referral program analytics, understand consumer behavior and make decisions that catalyze customer retention and create lasting brand loyalty.
Build a customizable, retention-driving loyalty program that offers more than just rewards. Yotpo Loyalty & Referrals simplifies customer loyalty and retention. Our agile loyalty platform empowers you to launch quickly and iterate endlessly — no dev needed. Customers can earn and redeem points with our 20+ out-of-the-box campaigns, ultimately driving repeat purchases, increasing LTV, and boosting engagement. With our detailed loyalty and referral program analytics, understand consumer behavior and make decisions that catalyze customer retention and create lasting brand loyalty.
Yotpo: Loyalty & Rewards features.
- Monitor and evaluate your loyalty and referral program ROI, AOV, LTV, and more.
- Customize, launch, and manage your loyalty and rewards program with no code.
- Motivate repeat purchases and engagement with diverse rewards and VIP tiers.
- Deploy a tiered program based on points, spend, purchases, or referrals.
- Our products work together to create a loyalty experience, not just a program.
Best reviews:
Date: January 19, 2023
Author: JNX Sports
Rowell has been amazing at helping me setting up a campaign and review it. Great service from beginning to end ! Show more
Date: January 29, 2023
Author: OTYTech
a Great App with a lot of ready templates and an amazing support team, its easy to work, and it can make your website more exciting and boost your business with barely any work, highly recommended Show more
Date: January 27, 2023
Author: Personalize It By Bel
My first experience with customer service chat and it was amazing. Speak to a live person and not a robot. To also note I was new to this feature and Angelo was supper helpful! Show more
Date: January 27, 2023
Author: Sentient Beauty Fashions
Angelo responded to my request for help with a professional and friendly approach. He restated what I wanted help with, shared links to confirm we were on the same page, then implemented exactly what he said he would, and it translated into a clear resolution for my issue. To Angelo, I say, "You have been a tremendous help and did so so quickly. Thank you, Angelo!" Show more
Date: January 24, 2023
Author: OLLY PBC
Leonard at customer support was awesome in helping me resolve my issue and fast. I really appreciate the efficiency of the Live Chat and the program overall. Show more
Worst reviews:
Date: June 28, 2022
Author: Barbell Bake Shop
The app is ok. Not as user-friendly as others. Hands down the worst support of any app I have ever used on Shopify. Screenshots are not enough, they want videos. Which a lot of office computers won't support. Can't answer simple questions. Typically they try and send you back to Shopify. Show more
Date: June 24, 2022
Author: TRANZEND TW
I only wanted a loyalty and rewards program, instead, yotpo asked me to install a whole bunch of other apps. Tried booking a demo with them and other than the automated reply email, the scheduled demo got canceled without any explanation and no reschedule was offered. (schedule link was being closed). So I went and booked a demo for the second through their site and my booking was notified by one of their team member 10 minutes before the call telling me their office is not opened on that day. (Then why did you confirm the booking in the first place? and perhaps you could of informed me earlier? I could have had other arrangements but rather my time slot was wasted because of the last-minute notice/no-show.) Possibly one of the worst customer services experienced from any app on Shopify or any other criteria. Think twice if you're thinking about going for them. Show more
Date: April 29, 2022
Author: ShopTeamPrime.com
I've never been more disappointed in an than this one. I paid $249.99 for 3-4 months. In total it generated $38 dollars net income. To help optimize & maximize the app, I emailed them and asked if they could help integrate with my store which is a Shopify (premium/high opportunity client) . they sent me a DIY..... super disappointed when I was excited to rewards my clients using their app. I asked for a refund 3x's. every time I got a chat bot. no customer service or person to speak to on the phone. they don't try to understand & connect with their customers. they just see us as a number. Show more
Date: April 23, 2022
Author: Ultamodan DE
We were on the highest level tier of Yotpo, we first signed up in November 2020. After countless hours and over £17,000 paid to yotpo, we NEVER had a working loyalty program. I have asked them for a refund and they are now ignoring me. This company will rip you off, stay well well well away. Also, their system does not integrate properly with shopify, we tried to get a loyalty program with the "support" of Yotpo installed and it never worked. Show more
Date: August 11, 2022
Author: Modern Nursery
Our customers earn rewards points on shipping fees and taxes paid... not just their purchased item's total. This whole experience with Swell / Yotpo rewards has been a nightmare. Show more
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