Exchange It: Returns Manager

Below you can find Exchange It: Returns Manager Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of RMA apps. Exchange It: Returns Manager app was developed by 506. The rating is 4.9 based on 46 reviews. Exchange It: Returns Manager price $9.99/month. 7-day free trial.

Launch date: September, 2015

Exchange It: Returns Manager summary.

Easiest app for Returns | Generate Customer Refunds | Restock Inventory | Create Exchange Orders Exchange It easily integrates return requests into your regular workflow. Manage returns, refunds and restock inventory straight from your Shopify Admin. This will speed up your customer service process and help you manage orders. Simply open the customer's original order within Shopify and click "Exchange with Exchange It". Then you can quickly and easily create a new order! Upgrading from manual returns can be a real struggle but why not make it easy? Use Exchange It to help your store!

Exchange It: Returns Manager features.
  • Simple, easy to follow process, used by thousands of merchants.
  • Manage your returns directly from the existing orders within the Shopify admin.
  • Choose which products are restocked and select the inventory location.
  • Generate variable customer Refunds or auto-calculate from the returned items.
  • The new Exchange order is created in your Orders page ready to be fulfilled!
Best reviews:
Date: March 18, 2023
Author: AlwaysInPursuit
I sell women's suits and sizing can be tricky. We offer free exchanges and this makes it super easy. My only feedback is that it should be also be able to send the person a return label. I have to go into the admin send them the return label then open this and process the exchange. To be able to do it all at the same time would be ideal. I do love the app. Makes everything so seamless. Show more
Date: March 21, 2023
This app is excellent with an outstanding support team who go above and beyond investigating all avenues to try and meet the customer's needs. I wish all support were like this. Solving stock balancing issues with multiple shops and accounts integrations has posed a tricky obstacle to overcome but that is more down to limitations with the accounts package than this app. Thanks Show more
Date: April 06, 2023
The app is perfect for processing exchanges and the replies to any query are super prompt and very helpful. Would definitely recommend this app! :) Show more
Date: April 03, 2023
Author: The School Uniform Co.
Excellent app and support team! It has simplified my store's returns and exchange process to just a few clicks! Show more
Date: May 03, 2023
Author: elliott footwear
I am not surprised that Exchange It is used by thousands of merchants because it is a great product that simplifies the returns process. Overall, I am very happy with Exchange It and would highly recommend it to anyone looking to improve their returns process. Thank you for creating such a wonderful product and for having an outstanding support team. My only preference would be an annual payment offering! Kindly make that possible :) Show more

Worst reviews:
Date: September 27, 2018
Author: Blue Steel Jewelry
Unfortunately this app does not work with our e-tail back-end software (Skubana) so we're going to have to find another solution. Show more

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