Loop Returns & Exchanges

Below you can find Loop Returns & Exchanges Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of RMA apps. Loop Returns & Exchanges app was developed by Loop. The rating is 4.5 based on 15 reviews. Loop Returns & Exchanges price Free plan available. Additional charges may apply.

Launch date: May, 2021

Loop Returns & Exchanges summary.
  • Exchange for anything. Loop's exchange portal drives more retained revenue, more repeat purchases, more positive reviews – and fewer refunds.
  • Automate your return policy. Take back your time: our branded returns portal handles return requests with the automation you define.
  • Simplify return shipping. Connect your Shopify Store seamlessly to the physical world. Return products to warehouses, vendors, donation centers, and repair centers.

Loop Returns & Exchanges features.
  • The Shopify Returns app you can rely on
  • Dedicated Returns Portal
  • Complete Returns Automation
  • In-Line Exchanges
  • Fully-Branded Return Management App
  • Plus Everything Else
Best reviews:
Date: December 06, 2021
Author: Balance Athletica
Loop has not only provided our business with the needs/wants that are crucial, but it has allowed for a much more improved customer journey with purchasing orders online. The staff at Loop is also a HUGE help when it comes to laying out our quarterly goals and roadmaps. They've been a pleasure to work with, and we love their services! It had made a massively positive impact on our business.
Date: August 03, 2022
Author: ROKA
We have been using Loop for a few years now. Although the product has proved great for our team, customers and company- what makes us loyal to Loop is their account management and IT teams. Whenever we have a question, are experiencing something out of the norm, or need assistance implementing a new feature; Rachel (our account manager) and her team are immediate to take care of us and do it completely and efficiently. Thank you Rachel & Loop!!
Date: June 30, 2022
Author: Sarah Flint
We are going on our fourth year of using Loop! Loop is constantly adding new functionality that adds value to our customers and team and we are thrilled to have them as a partner.
Date: May 17, 2022
Author: Knickey
We've been a Loop customer for over 2 years now, having switched from a very basic returns software. We really appreciate the automation of the platform, and the optionality it gives our customers to fully customize their return outcomes. We love the advanced & instant exchanges, and can't wait to start better leveraging their workflows tech for further automations. The upsell feature in the returns portal is also a great add. Loop is also constantly adding new functionality - though we would love it if less of these features were hidden behind additional paywalls - since the software is quite expensive.
Date: March 25, 2022
Author: ToeSox | Tavi
Loop was so easy to set up, and it has been super easy for our customers to make returns and also for our team to manage. I would highly reccommend!

Worst reviews:
Date: June 30, 2022
Author: Prene
The most disgusting experience we have ever had working with any app or any company in nearly 10 years of business. DO NOT SIGN ON TO LOOP. They will coerce you in to a 12 month contract up-front. The reason they do so is apparent once you download the app. Nearly one month later, my own team dedicating hours each and every day - the app is still not installed. It is the most complicated and convoluted procedure. The only support you receive is essentially to figure it out for yourself. Any complaints or queries are dismissed. Their service is disgusting. Their app is a rip-off that doesn't function. DO NOT MAKE THE SAME MISTAKE WE DID. We have since downloaded a cheaper app that we installed within 30 minutes, and had a live chat customer service function that was absolutely helpful. BEWARE - Loop will rip you off.

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