File Uploads by UploadKit

(4.9/5)
Below you can find File Uploads by UploadKit Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Upload Files apps. File Uploads by UploadKit app was developed by UploadKit. The rating is 4.9 based on 166 reviews. File Uploads by UploadKit price Free plan available. 7-day free trial.

Launch date: September, 2018

File Uploads by UploadKit summary.

Create personalized products for your customers with UploadKit's seamless file upload fields Let your customers pick their file to upload from wherever it is already - in their phone, on their computer, or from their Facebook, Instagram or Dropbox account. It's then uploaded fast and reliably, shown on the product page and in their cart, and available for you to download directly from your Shopify dashboard as soon as the order is placed. And with our Google Drive integration, the files will be downloaded direct to your team's computers entirely automatically.

File Uploads by UploadKit features.
  • Accept files from phones, computers, Facebook, Instagram and more
  • Let customers preview, auto-enhance, rotate, sharpen and crop images
  • Automatically sync uploaded files to your Google Drive for faster order handling
  • Attach file fields to collections, products or even individual variants
  • Loads super-fast, and works on all devices
Best reviews:
Rating:
Date: January 19, 2023
Author: Wheel A Trend
Continued to get billed even after cancelling my subscription contacted the team and was able to get a refund. This was after almost 2 years of using their app with no issues Show more
Rating:
Date: January 28, 2023
Author: Puprint Studio
Really good app and really good customer service. Thank you very much. Im gonna use uploadkit for my shopify store Show more
Rating:
Date: February 28, 2023
Author: New Age Walls
The app is great! Works with my website's theme, which is rare! The customer service is beyond great! They not only helped me resolve my issue with the app but also helped me identify an issue that was caused by another app altogether! They went above and beyond to help me resolve both matters! Amazing work! Show more
Rating:
Date: February 19, 2023
Author: Mein Malen nach Zahlen
Great App with really good features. I like the customization options that make it fit perfectly to my store. When I needed help, the support was able to solve all my problems within a few hours. I can really recommend it! Show more
Rating:
Date: April 24, 2023
Author: Shop Home Med
Amazing customer service! The app works great and the team is so helpful. We needed something custom and they over delivered. I highly recommend this app Show more

Worst reviews:
Rating:
Date: July 02, 2021
Author: The Memory Machine
IF YOU ARE A BUSINESS OWNER DO NOT GET THIS APP!! It should be a beta version at best. If you have one simple upload field needed on one page, it may work, but if you have customers upload multiple files on the same page and they need to be in a certain order, good luck! All upload fields get automatically rearranged every time any changes are made to the app and our team spends hours rearranging them and TRYING to contact them. But they take about 12 hours to respond and fix any issues... and pretend they are not sure what the problem is. Right now as I write this I am literally having to close down my shop for the day to wait for their response because the glitches continue, and will most likely have to shut down for longer as I find another similar app. ***UPDATE*** As I sit here waiting for these guys to fix the issue and respond to my emails, I see that instead of fixing it and getting back to my last email, instead he writes a reply to my review to save his company's image before fixing my problem. It is the same person as he referenced my review in a previous email exchange. And by the way, his response to this review saying he has never heard of this is a lie. I really don't want to have to reveal email exchanges but he knows of this issue a week ago and said he knew what to do to fix it... but never fixed it. This is ridiculous. ***UPDATE 2*** This latest response is another lie. I have described the issue every which way I can, over and over, provided images for visual proof of the problem and even provided access to see in real time what was happening... The result? Instead of admitting he has no idea how to fix his broken app, the blame goes to me because I am not describing the issue "as requested"? All the guy wants to do is give me a refund and move on, but doesn't realize that we are a real business that will have to shut down and revamp much of our website. I understand he doesn't want to deal with me, but to spend more time replying to my reviews than actually helping me today is horrible service. I have had other issues with other apps, of course, but they actually try to fix the issue, not just say they keep fixing, but don't, and then blame the customer for not explaining it "as requested". An absolute joke! Show more

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