HubSpot

Date: November 04, 2020

Author: TopTier Shop season

Used it for several days, and everything is great, recommend. Used it for several days, and everything is great, recommend.

Date: December 03, 2021

Author: Classical Academic Press

I've had really good experience with the Shopify<>HubSpot integration. We use it to pull in customer and purchase data to leverage in our marketing efforts. For instance, we can pull a report of everyone who has purchased a particular line item in the last year and then use that to send targeted marketing emails and ads. Setup was easy and straightforward. I do wish that there were a few more options for configuration, but there are no deal breakers. Everything worked out of the box as expected without any issues and having the data in HubSpot is very powerful!

Date: December 01, 2021

Author: HawkGrips

We chose HubSpot for our new CRM after an extraneous discovery process to make sure it fit our needs for reporting, list building, and automation. However, after syncing our Shopify channel with HubSpot, we were blown away by how easy it was to automatically get the information we needed from Shopify into Hubspot with minimum need for any customizations. With simple automation, we were able to segment all contacts from Shopify into lists based on what types of products they buy and set up upselling and cross-selling campaigns based on those lists. We are also now able to start calculating customer LTV for all of our contacts that have come through our Shopify channel based on recurring sales. We're thrilled with how easy and powerful this integration is. 5/5.

Date: January 10, 2022

Author: Wholesale One.Pet

This integration helped us to have all the sales of our sales rep. more organized and transparent. Now we can get better and more effective reports. Only one thing would I add; if it can synchronize the company information on the deal in Hubspot. Right now, it only brings back the contact information. Thanks!!

Date: January 07, 2022

Author: The Glen Loates Store

Hubspot has been a lifesaver for me. I was dealing with customer support via email/chatbot communication, and after some time, I lost track of who was taken care of and what customers were still waiting on answers. I chose Hubspot for their free plan to create customer support tickets linked to my Shopify orders and customers. This allowed me to better see the big picture on who still needed help and provided me with the ability to receive notifications on my iPhone, Apple Watch, and other devices when someone opened my support email response or if someone clicked on a link I provided them within the email sent. I can't believe that this is all part of the free plan, and on top of it, they integrate into my Outlook as well! I can receive an email then pass it on to Hubspot for further follow-up. I am currently not in the position for Hubspot's paid plans, but the free plan is more than I can ask for. And their service reps are always there to help in their chat. Thanks, Hubspot!

Date: July 25, 2020

Author: OrderNation

Most Customers Phone Numbers are not being synced because Hubspot currently only syncing the phone numbers from the customer contact form, whereas the Phone field is compulsory in shipping details, so all our customers are missing contact numbers in contact details because they used email as a contact but they have given phone number in the shipping details which is not being synced. All our customers have phone numbers given in Shipping details Phone number field, but those numbers don't sync in Hubspot.

Date: July 05, 2019

Author: Teelish

not many features and doesn't really help with anything at all wasite of an app if you want my opinion.

Date: March 27, 2019

Author: Balloon Express

Needed more support right from on-boarding. Support at the "Starter" level did not keep pace with the speed at which we were moving so we were unable to set up correctly before the busy season started. Am now locked into a contract for a year and Hubspot made it clear that even if it's not gonna work for me then I'm locked in and stuck with them. I got a sales call right before my expiry of one year and they put a deal together for me that would cost me even more, then messed up the terms and tried to charge me more. Hubspot is probably better suited for larger companies, as clearly they are too expensive for the little guy who wants to grow. Can do with Hubspot but it will run you over $1000/m. There are better CRMs out there with a better price take that offer more value. Just to the research.

Date: August 05, 2021

Author: Marie Sharp's Company Store

Hubspot locked us into a contract costing thousands a month promising an awesome setup by one of their preferred partners. The hubspot partner signed us for all the hubspot bells and whistles, took more than $20,000 in fees and delivered nothing. Then Hubspot refused to discontinue our contract, after their preferred partner failed to install the product. Be very careful of any large contract with Hubspot, we were not informed of their policy to charge you regardless of the failure of their providers or partners. We were fooled into signing a contract for things we cant use for an extended period of time and hubspot has zero compassion for us or any other customer it appears.

Date: November 18, 2021

Author: sufi magic

if I could give this a zero star I would, I moved from mail-chimp to this platform looking for flexibility and options and while doing the setup I called the support number, an Indian lady helped me but I could barley hear what she was saying as there were noise in the background and children shouting and crying which was very unhelpful and unprofessional honestly it shown that the people using old grandmothers to answer the phone, after figuring out how to get the setup done I tried to send my first campaign, the email didn't went though and I got a message saying that my email violated the terms and conditions and our account was suspended and the decision is final, this is before even sending an email, we have been in business for 6 years and my email list is strictly subscribers with double (two factor authentication) so I'm not sure why it's suspended but not wasting anymore time with this, if they can suspend you account and say it's final decision before you send a single email and don't tell you why or for what reason do you want to give them your money and business? do yourself a favor and stay away