Name: Post Purchase NPS Survey
Brand: HulkApps.com
Price: 9 USD
Rating: 4.60 (80 reviews)

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Post Purchase NPS Survey

(4.6/5)

Below you can find Post Purchase NPS Survey Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Feedback apps. Post Purchase NPS Survey app was developed by HulkApps.com. The rating is 4.6 based on 80 reviews. Post Purchase NPS Survey price $9.90/month. 7-day free trial.

Launch date: August, 2019

Post Purchase NPS Survey summary.

Critical Customer Insights. Net Promoter Score takes seconds to complete and fits seamlessly into your Order Status or Checkout Page.
Customize Your Survey Form. Learn about your customers' post-purchase feedback by directly asking them where they heard about you.
Focus on Sales Channels. The data can identify high-performing sales channels to allocate more budget and effort.

Post Purchase NPS Survey features.

Get to know your customers and build a better product offering with our Post Purchase NPS Survey App.
What you'll do with the Post-Purchase Survey App:
You get all of the above, plus
All you have to do is:
New to this Survey Form stuff?
Post Purchase Feedback - why the Post Purchase Survey app?
Here are a few considerations to build customer interaction with our NPS Survey app
What else should I know?

Get app

Best reviews:

Rating:

Date: February 21, 2022

Author: Wonder & Awe

My review is related to the support I just received. I ran into an issue which prevented me from saving changes, Ahmed came to the rescue and resolved the problem in a matter of minutes. I'm not able to save again. The Post Purchase survey has also been very useful for us to get valuable insight into our customers likes and dislikes.

Rating:

Date: July 29, 2022

Author: Mynt

Super App mit wertvollen Funktionen für den Post-Purchase Survey! Alle Funktionen sind übersichtlich und gut anpassbar.

Rating:

Date: July 03, 2022

Author: Enrico Rizzi Milano

Molto utile e comodo per gestire l'NPS e raccogliere le modalità di arrivo dei clienti alla nostra piattaforma

Rating:

Date: July 03, 2022

Author: Sassy & Arbee

Invaluable app to track where customers found out about your business. Allows for multiple options. Love it!

Rating:

Date: June 10, 2022

Author: Everdries

Hands down the best app for direct response marketers. You're able to ask your customers ANY questions you'd like with this app and that's beyond marketing gold

Worst reviews:

Rating:

Date: August 26, 2020

Author: SoundSkins | SoundSkins Global | SoundSkinsUSA

App worked for the first couple of hours, then the app dashboard would not load. I couldn't see any customer survey submissions or make any changes to the app. Deleting was the only option as you can do this from Shopify without entering the app.

Rating:

Date: April 26, 2022

Author: Story of Elegance

The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh test order but they refuse to solve this. They keep blaming devices. This is the longest length of an unsolved issue with an app I have ever faced.