Fraud Filter

(2.6/5)
Below you can find Fraud Filter Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of ChargeBack Prevention apps. Fraud Filter app was developed by Shopify. The rating is 2.6 based on 174 reviews. Fraud Filter price Free.

Launch date: February, 2013

Fraud Filter summary.
  • Create custom filters. Create custom filters that meet the needs of your business and adds an additional layer of security to your store to prevent fraud
  • Flag suspicious orders. Orders that match your filters can be flagged as suspicious on the order page so you can review them before fulfilling
  • Block certain known customers. Use filters to prevent certain known customers from placing orders on your store

Fraud Filter features.
  • What is Fraud Filter?
  • What does the app do?
  • How does it work?
  • Getting started
Best reviews:
Rating:
Date: July 09, 2021
Author: Molto Amore Co.
Simple and efficient. Just what we needed to prevent fraud COD orders. IMHO it should come as standard with every shopify install. Thx.
Rating:
Date: March 18, 2021
Author: HQ Test Store
I have a question. This app is installed and configure some fraud rules in my store. But if some Fraudulent orders still are created, how does this responsibility identify? which side will pay for these users, Shopify or merchant.
Rating:
Date: December 21, 2020
Author: yoonhi2020
good good goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood
Rating:
Date: November 23, 2021
Author: JAM Clothing
This app does have it's flaws, but I have a pretty major suggestion if you are trying to use it! Turn on manual payment capture so you do not need to take the processing fee! I have had someone persistently trying to place orders, and manual payment capture helps SO much with this app.
Rating:
Date: January 27, 2022
Author: La Chemiserie
Great app, i found it very helpful when running my store. I would recommend it to anyone who needs to filter fraud.

Worst reviews:
Rating:
Date: July 06, 2021
Author: Shire Bikes - Parts & Accesories suitable for Monkey Bikes
IT DOESN'T WORK. COULD SHOPIFY ACTUALLY FIX THIS APP RATHER THAN GIVING EVERYONE CORPORATE ROBOTIC REPLIES???
Rating:
Date: August 21, 2021
Author: Inbals Tarot
Does not work with digital goods! I have lost lots of money to clients who received their digital goods anyways AND got refunded because their order was cancelled (after sending the confirmation WITH the link to the digital good).
Rating:
Date: October 31, 2021
Author: Northside Flower Market
When you set up this app, you have the option of either automatically cancelling the order, in which case Shopify sends a notification to the customer (but not your admin), or you can set it to warn your admin about a fraudulent order. You can't set it to do both. I don't see why an app would notify the customer and not the seller.
Rating:
Date: November 20, 2021
Author: GlindaWand
This is silly. It can't actually block a transaction based on the rules - it only cancels the order after the transaction already occurs. As everyone states in the reviews, that leave us - your merchants - having to cover the transaction fees for/on the reversal. Why can't this simply block the transaction, based on the rule - before the transaction occurs, so that the merchant doesn't incur expenses?
Rating:
Date: February 02, 2022
Author: Sofia Zakia
Doesn't block a customer from placing an order; the app cancels the order after it's been placed, which means Merchants are still charged Transaction Fees.

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