Fraud Filter
Below you can find Fraud Filter Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of ChargeBack Prevention apps. Fraud Filter app was developed by Shopify. The rating is 2.5 based on 193 reviews. Fraud Filter price Price: Free.
Launch date: February, 2013
Fraud Filter summary.
Create rules to flag or prevent known customers from placing orders on your store. Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen.
Create rules to flag or prevent known customers from placing orders on your store. Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen.
Fraud Filter features.
- Create custom filters that meet the needs of your business
- Orders that match your filters can be flagged as suspicious on the order page
- Use filters to prevent certain known customers from placing orders on your store
Best reviews:
Date: July 09, 2021
Author: Molto Amore Co.
Simple and efficient. Just what we needed to prevent fraud COD orders. IMHO it should come as standard with every shopify install. Thx. Show more
Date: March 18, 2021
Author: HQ Test Store
I have a question. This app is installed and configure some fraud rules in my store. But if some Fraudulent orders still are created, how does this responsibility identify? which side will pay for these users, Shopify or merchant. Show more
Date: November 23, 2021
Author: JAM Clothing
This app does have it's flaws, but I have a pretty major suggestion if you are trying to use it! Turn on manual payment capture so you do not need to take the processing fee! I have had someone persistently trying to place orders, and manual payment capture helps SO much with this app. Show more
Date: January 27, 2022
Author: La Chemiserie
Great app, i found it very helpful when running my store. I would recommend it to anyone who needs to filter fraud. Show more
Date: December 27, 2022
Author: NFDVapes
It's a good app and adequately blocks customers. For anybody complaining about the app not working, for the blocking feature to work the filter must contain all of the attributes to block the customer. For example, when setting up a filter, only include one attribute because for the filter to work it needs to meet all of the attributes. 10/10 Show more
Worst reviews:
Date: August 25, 2022
Author: XYXX Apparels
Pathetic App. Do not use this app. This app will definitely cancel your orders but will not reverse/refund the amount. Show more
Date: August 24, 2022
Author: Viori Website
Not a very well developed app. Disappointing coming from official Shopify. The rulesets are limited to 'AND' only. You cannot do 'OR' rules. Also, it only cancels the order being placed instead of preventing the order from being placed in the first place. That means you are still paying processing fees to Shopify. Please improve this app as Fraud prevention is a critical part of any online store. Show more
Date: January 11, 2023
Author: Cheap Cookie Cutters
I don't recommend it. The parameters are extremely limited, I put in some straightforward ones just to try to get it to work at all and those didn't work. Support was not helpful and just gave me a list for better apps that are not free instead of understanding this app enough to help me get an use out of it. You should also have a couple of examples that would commonly be used and actually work with the app. Show more
Date: February 01, 2023
Author: Stonz
It won't allow you to make a requirement for the BILL TO and SHIP TO addresses to be the same. This is key to stopping fraud for us. Credit card owner is never the person fraudulently using the card, and buying and having delivered our products. It is going to a different home address. Therefore making it obvious that two different addresses are needed in defrauding a company of their consumer good. Basic knowledge in fraudulent activity and easy solve for Shopify but they haven't. Show more
Date: March 16, 2023
Author: MirchiMasalay
Avoid this app, don't waste your time on it. I am still getting orders from the customers who are blocked for filing false charge backs. This is create a rule by identifying all the key indicators which can identify the customers. For example: IP, Shipping address, phone number, card# etc. It doesn't even give a hint that this customer is on the block list. I email shopify support about it, but didn't get a resolution. Show more
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