Signifyd‑Chargeback Protection

Date: March 09, 2021

Author: Due West

We really appreciate the additional protection against chargebacks and the enhanced fraud detection. Their customer service is very helpful when we've needed to make changes to their account and had questions about the process Show more

Date: September 18, 2021

Author: Foreign Strandz Hair Boutique

I had a issue with this company and they fixed it fast..been with them for 4 years great service and fast assistance Show more

Date: May 31, 2022

Author: BLD

We have been using Signifyd for a long while now. Earlier this year, they took the initiative to contact us since we were on a really old plan and they were looking to shift everyone off. Their team is very patient and transparent with us throughout the entire process. We had to get this approved by Upper Management and everything. Their team is very knowledgeable and it shows that they work and communicate very well. After the contract was signed, their implementation teams and the Customer Success Manager took care of us from getting everything ready on the backend to implementation. We did have a fraud attack a while back and this definitely did scare us, but their app took care of the fraudsters and their team did a great job explaining everything that was going on and resolutions for any issues that come up. I highly recommend Signifyd for your fraud protection needs. Show more

Date: October 26, 2021

Author: Kathryns

Used Signifyd for past 3 years not one issue, any claims have been settled within days, no more fraud orders thanks to Signifyd. Show more

Date: September 15, 2022

Author: Carbon38

We have been partnered with Signifyd for quite some time now, and so far the level of service they provide with securing and protecting not just our business but the customers' safety in online shopping platform too, has exceeded our expectations. I'm glad to know that we are working with a trusted and proven brand. Show more

Date: January 26, 2021

Author: BR KERATIN

Fraudulent company. They don't deliver on their promise. They say Gurantee Badge is covered. When you submit the claim they deny it with some bogus code reason. Stay away. Show more

Date: July 28, 2020

Author: Filipacchi

We paid Signifyd thousands of dollars over two years and every time we had a case of fraud that they supposedly guaranteed, they turned us down and refused to reimburse us. Basically we paid them a fortune and still had just as much fraud so we lost even more money. Read the fine print very carefully because they have so many loopholes in what they actually cover they will never reimburse your chargebacks. Show more

Date: November 06, 2019

Author: ZiplineSki

Total Scam! If you ever have a claim, you supply them all the info you ask for then they will never reply. No support info or phone access. They are happy to take their % fee & initially was thinking a good service to protect us but, after they approved a transaction and we needed them to handle a chargeback with all the proof .. nothing. Beware! Show more

Date: October 19, 2021

Author: T A Y Online Store

I have been using Signifyd for 4 years, they are good too much if you don't get chargebacks but if you start getting chargebacks from customers and they have to pay you then you will see the other face :( have a claim that was APPROVED on their terms on October 7 and now it is 12 days since it was approved and they did not reimburse me for the claim that they approved it for reimbursement.Wha is the point of paying them if you can't get protected when you need it? Show more

Date: April 30, 2019

Author: Wood Lathes Inc.

I used Signifyd for over a year and a half. They failed me the first time I ever sent them a chargeback, a rather large order aswell. Apparently a customer receiving his order but signifying 'Product did not ship' is a loophole around anything Signifyd can take care. I got scammed, Signifyd did not help. 2 Thumbs down. Show more