Signifyd ‑ Fraud Protection

(4.2/5)
Below you can find Signifyd ‑ Fraud Protection Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of ChargeBack Prevention apps. Signifyd ‑ Fraud Protection app was developed by Signifyd. The rating is 4.2 based on 156 reviews. Signifyd ‑ Fraud Protection price $1,500/month. 14-day free trial. Additional charges may apply.

Launch date: June, 2013

Signifyd ‑ Fraud Protection summary.
  • Maximize Conversion. Increase your conversion rates by eliminating friction in the buying process.
  • Automate Customer Experience. Streamline order fulfillment without hesitation – Signifyd decisions are 100% guaranteed.
  • Eliminate Fraud and Abuse. Approve more good orders and automatically recover lost revenue from chargebacks.

Signifyd ‑ Fraud Protection features.
  • REVENUE PROTECTION
  • ABUSE PREVENTION
  • FULFILLMENT AUTOMATION
  • RECOGNIZED BY CUSTOMERS & INDUSTRY EXPERTS
Best reviews:
Rating:
Date: March 09, 2021
Author: Due West
We really appreciate the additional protection against chargebacks and the enhanced fraud detection. Their customer service is very helpful when we've needed to make changes to their account and had questions about the process
Rating:
Date: March 09, 2021
Author: Kidzlane
This is an amazing app I use it on this store as well as 5 other branded stores. It is seamless and will block out 99.9% of fraud cases. On the .01% that you get a fraud chargeback Signifyd will refund you your loss. Highly recommended.
Rating:
Date: September 18, 2021
Author: Foreign Strandz Hair Boutique
I had a issue with this company and they fixed it fast..been with them for 4 years great service and fast assistance
Rating:
Date: October 18, 2021
Author: BLD
We have been using Signifyd for a long while now. Earlier this year, they took the initiative to contact us since we were on a really old plan and that they were looking to shift everyone off. Their team is very patient and transparent with us throughout the entire process. We had to get this approved by Upper Management and everything. Their team is very knowledgeable and it shows that they work and communicate very well. After the contact was signed, their implementation teams as well as Customer Success Manager took care of us from getting everything ready on the backend to implementation. We did have a fraud attack a while back and this definitely did scare us, but their app took care of the fraudsters and we their team did a great job explaining everything that was going on and resolutions for any issues that come up. I highly recommend Signifyd for your fraud protection needs.
Rating:
Date: October 26, 2021
Author: Kathryns
Used Signifyd for past 3 years not one issue, any claims have been settled within days, no more fraud orders thanks to Signifyd.

Worst reviews:
Rating:
Date: January 26, 2021
Author: BR KERATIN
Fraudulent company. They don't deliver on their promise. They say Gurantee Badge is covered. When you submit the claim they deny it with some bogus code reason. Stay away.
Rating:
Date: July 28, 2020
Author: Filipacchi
We paid Signifyd thousands of dollars over two years and every time we had a case of fraud that they supposedly guaranteed, they turned us down and refused to reimburse us. Basically we paid them a fortune and still had just as much fraud so we lost even more money. Read the fine print very carefully because they have so many loopholes in what they actually cover they will never reimburse your chargebacks.
Rating:
Date: November 06, 2019
Author: ZiplineSki
Total Scam! If you ever have a claim, you supply them all the info you ask for then they will never reply. No support info or phone access. They are happy to take their % fee & initially was thinking a good service to protect us but, after they approved a transaction and we needed them to handle a chargeback with all the proof .. nothing. Beware!
Rating:
Date: October 19, 2021
Author: T A Y Online Store
I have been using Signifyd for 4 years, they are good too much if you don't get chargebacks but if you start getting chargebacks from customers and they have to pay you then you will see the other face :( have a claim that was APPROVED on their terms on October 7 and now it is 12 days since it was approved and they did not reimburse me for the claim that they approved it for reimbursement.Wha is the point of paying them if you can't get protected when you need it?
Rating:
Date: April 30, 2019
Author: Wood Lathes Inc.
I used Signifyd for over a year and a half. They failed me the first time I ever sent them a chargeback, a rather large order aswell. Apparently a customer receiving his order but signifying 'Product did not ship' is a loophole around anything Signifyd can take care. I got scammed, Signifyd did not help. 2 Thumbs down.

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