FraudLabs Pro Fraud Prevention

(2.9/5)
Below you can find FraudLabs Pro Fraud Prevention Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of ChargeBack Prevention apps. FraudLabs Pro Fraud Prevention app was developed by Hexasoft Development. The rating is 2.9 based on 27 reviews. FraudLabs Pro Fraud Prevention price Free plan available.

Launch date: May, 2015

FraudLabs Pro Fraud Prevention summary.
  • Reduce Frauds & Chargebacks. Detect the high risk and fraud orders accurately to help you minimizing fraud losses and chargebacks.
  • Customize Your Validation Rule. Enable you to customize your own fraud validation rules to suit to your business needs.
  • Free Fraud Prevention Solution. Chargeback protection which is absolutely free to validate up to 500 transactions/month. No hidden cost.

FraudLabs Pro Fraud Prevention features.
  • Why FraudLabs Pro
  • Flexibility.
  • Free.
  • Easy to setup.
  • Trustworthy.
  • Key Features
  • Free Micro Plan:
Best reviews:
Rating:
Date: October 05, 2020
Author: Reinforced Beds
The FlaudLabs Pro app has been an excellent addition to the Reinforced Bed Company's website, giving us more protection/security in mind for both us and our customers.
Rating:
Date: November 25, 2019
Author: Dumux
I use this app and it is amazing. I recommend it to everyone because is very useful. Help accurately to identify any fraud.
Rating:
Date: September 20, 2018
Author: GDF Studio
Simple app for Transactional fraud checks, cost effective and very responsive support staff. Could not recommend more.
Rating:
Date: August 05, 2018
Author: Db House
Great app really help to protect your business
Rating:
Date: May 24, 2018
Author: Gmarley
So far so good - tested a few others and Fraudlabs definitely has the most options for rules. Would recommend to anyone facing issues with charge backs.

Worst reviews:
Rating:
Date: March 20, 2021
Author: Kreative Kollections By KC
The customer service is horrible. I was charged a monthly fee and should not have been. reached out and was told I have to contact Shopify for a refund. everyone knows shopify doesn't refund directly for apps the actually app company has too, its in writing everywhere on shopify support. I even provided this proof to the rep I spoke to. Please find another app to use.
Rating:
Date: November 03, 2020
Author: Black Alice Lingerie
Doesn't work as expected. Blacklist customers still can place orders, which is not what we want. We need to block certain customers from submitting orders.
Rating:
Date: November 02, 2018
Author: Folger Technologies LLC
Flagged normal orders, even orders I manually took the payment on. and didn't flag real fraud, pointless, worse then the built in shopify system. I was looking for something to automatically cancel high risk orders, this cant even find them.
Rating:
Date: July 09, 2017
Author: Mobility Phones
My worst mistake with my first business was trusting this app for a year +. Over $2,000 in recent approved transactions have become chargebacks and still counting! You will be better off trusting the opinion of a rock for some of these cases. Do yourself a favor and use a real service like NoFraud or Signified from the get-go, as fraudlabs has proven to be nothing but a sad joke for me.
Rating:
Date: December 14, 2021
Author: The Smartest House
Free advice : don't bother....overpriced, not reliable service. Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software.

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