FraudLabs Pro Fraud Prevention

(3.6/5)
Below you can find FraudLabs Pro Fraud Prevention Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of ChargeBack Prevention apps. FraudLabs Pro Fraud Prevention app was developed by Hexasoft Development. The rating is 3.6 based on 26 reviews. FraudLabs Pro Fraud Prevention price Free plan available.

Launch date: September, 2017

FraudLabs Pro Fraud Prevention summary.

Analyze and detect high risk orders. Secure your business from fraud orders and reduce chargebacks. FraudLabs Pro Fraud Prevention protects your Shopify online store from payment frauds. Its comprehensive and advanced fraud detection algorithm engines will validate every single element (data point) pertaining to the order, such as IP geolocation, proxy, email, blacklist, credit card, transaction velocity and many more to accurately detect the fraud orders. You can customize your own validation rules and start protecting your online business, validate up to 500 orders every month for free.

FraudLabs Pro Fraud Prevention features.
  • Reduce Frauds & Chargebacks - detect and stop the high risk order automatically.
  • Customize your own fraud validation rules to suit to your business needs.
  • Support SMS verification to automate the customers' phone number authentication.
  • Receive notification via email/App/Slack when an order is canceled or pending.
  • An absolutely free anti-fraud solution that provides 500 validations per month.
Best reviews:
Rating:
Date: October 05, 2020
Author: Reinforced Beds
The FlaudLabs Pro app has been an excellent addition to the Reinforced Bed Company's website, giving us more protection/security in mind for both us and our customers. Show more
Rating:
Date: November 25, 2019
Author: Dumux
I use this app and it is amazing. I recommend it to everyone because is very useful. Help accurately to identify any fraud. Show more
Rating:
Date: September 20, 2018
Author: GDF Studio
Simple app for Transactional fraud checks, cost effective and very responsive support staff. Could not recommend more. Show more
Rating:
Date: August 05, 2018
Author: Db House
Great app really help to protect your business Show more
Rating:
Date: May 24, 2018
Author: Gmarley
So far so good - tested a few others and Fraudlabs definitely has the most options for rules. Would recommend to anyone facing issues with charge backs. Show more

Worst reviews:
Rating:
Date: March 20, 2021
Author: Kreative Kollections By KC
The customer service is horrible. I was charged a monthly fee and should not have been. reached out and was told I have to contact Shopify for a refund. everyone knows shopify doesn't refund directly for apps the actually app company has too, its in writing everywhere on shopify support. I even provided this proof to the rep I spoke to. Please find another app to use. Show more
Rating:
Date: November 02, 2018
Author: Folger Technologies LLC
Flagged normal orders, even orders I manually took the payment on. and didn't flag real fraud, pointless, worse then the built in shopify system. I was looking for something to automatically cancel high risk orders, this cant even find them. Show more
Rating:
Date: July 09, 2017
Author: Mobility Phones
My worst mistake with my first business was trusting this app for a year +. Over $2,000 in recent approved transactions have become chargebacks and still counting! You will be better off trusting the opinion of a rock for some of these cases. Do yourself a favor and use a real service like NoFraud or Signified from the get-go, as fraudlabs has proven to be nothing but a sad joke for me. Show more
Rating:
Date: July 05, 2022
Author: The Smartest House
Free advice : don't bother....overpriced, not reliable service. Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Again : this is totally worthless. Show more
Rating:
Date: July 16, 2017
Author: Hazelyard
fraudlabs said it was all good no risk, then i get charge backs, does not work Show more

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