Messenger channel

(4.3/5)
Below you can find Messenger channel Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Increase Conversion & Sales apps. Messenger channel app was developed by Shopify. The rating is 4.3 based on 25 reviews. Messenger channel price Price: Free.

Launch date: June, 2022

Messenger channel summary.

Chat with Facebook and Instagram shoppers from Shopify Inbox. Adding Messenger to Shopify Inbox is a simple way to build customer relationships and turn more messages from social media into sales. First, connect Shopify Inbox to your Facebook and Instagram accounts in a few clicks. Then, use Shopify Inbox to reply to Messenger and Instagram messages from one place. With instant access to your product catalog and customer info, you can quickly share recommendations and discounts to help close sales - without leaving the conversation.

Messenger channel features.
  • Connect Instagram and Facebook Messenger to Inbox with a few clicks.
  • Send product recommendations, photos, and discounts without leaving the chat.
  • Use Inbox’s message topics to quickly understand customer needs.
  • Provide personalized support and quickly reply to messages that lead to sales.
Best reviews:
Rating:
Date: January 02, 2023
Author: Best4Pets
Great app, having Website, Instagram and Facebook messages in one place does make life easy. Now waiting for a WhatsApp Integration too. Show more
Rating:
Date: December 16, 2022
Author: ChampionShowLeads
So far I am loving this. It has helped consolidate to one place but not only that, it is allowing me to leave my Facebook logged in to personal profile and receive friends messages while not missing customer messages. Before I was having to log back and forth in FB (since last update) which was aggravating. Now it is easy again. Thanks! Show more
Rating:
Date: December 06, 2022
Author: Terquois Klothing
This is excellent app, also its very helpful in checking and reply msg to our customers and its great experience Show more
Rating:
Date: January 10, 2023
Author: Conway + Banks Hockey Co.
Does the job. I moved from TIdio to this app and was pleasantly surprised by all the features that came FREE. Frequently asked questions, prewritten responses, and ability to collect email are all very handy. I'm also able to connect up my FB and IG and get all DMs into this inbox too, which has streamlined my work. I can answer questions on PC or by phone, and set realistic expectations with customers on when I'd respond based on hours of day. Not bad for a free app! Show more
Rating:
Date: January 19, 2023
Author: Modernique
I kept trying this and that but For us, it's absolutely perfect, it works as it says, no complaint. Thank you Show more

Worst reviews:
Rating:
Date: August 04, 2022
Author: Oak And Honey
I added the Messenger Channel to my apps and it crashed all of the Facebook and Instagram integrations. Now FB & Insta are no longer integrated with Shopify and I can not reconnect. I reach out to Shopify customer support who promised to work with the developer and get back to me in 24 hours...that was over a week ago with no response or solution. Facebook is our largest customer referral source and we are losing money every day this integration is broken! Show more
Rating:
Date: January 12, 2023
Author: blesbert
Dear Team, I also get this error message and do not know how to integrate messenger. JSSDK unknown host domain The domain you are hosting the Facebook Javascript SDK is not in your app's Javascript SDK host domain list. Please specify your host domain in the App Dashboard login settings. Show more
Rating:
Date: January 12, 2023
Author: GrowGo Kids
I get this error message and do not know how to integrate messenger. JSSDK unknown host domain The domain you are hosting the Facebook Javascript SDK is not in your app's Javascript SDK host domain list. Please specify your host domain in the App Dashboard login settings. Show more

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