Messenger channel

(4.4/5)
Below you can find Messenger channel Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Increase Conversion & Sales apps. Messenger channel app was developed by Shopify. The rating is 4.4 based on 18 reviews. Messenger channel price Price: Free.

Launch date: June, 2022

Messenger channel summary.
  • Get set up in minutes. In a few simple steps you can start tracking your Facebook, Instagram, and online store messages from one place.
  • Close sales on social faster. Get powerful sales tools that let you share products, photos, or discount codes with Facebook and Instagram shoppers.
  • Spot chats that convert. Use Shopify Inbox’s message classification to know what your customers need before opening the message.

Messenger channel features.
  • Set up Messenger and Inbox in minutes
  • Close sales on social– without switching apps
  • Spot messages from Facebook and Instagram that convert
  • Manage Facebook and Instagram messages with ease in Inbox
Best reviews:
Rating:
Date: November 16, 2022
Author: Cowboy Boots Portugal
Excelente app, ácil de usar na minha loja https://cowboybootsportugal.pt ajuda muito na comunicação com os clientes.
Rating:
Date: November 23, 2022
Author: ASSJAJO
Stiamo utilizzando questa app per mantenere aperti canali di comunicazione con i Clienti e ci troviamo molto bene perchè ci sono diverse funzionalità che ci permettono di rispondere in modo interttivo con i nostri interlocutori
Rating:
Date: November 22, 2022
Author: Celtic Jewelscapes
SOOOOO much better than using the Facebook Messenger app directly from Meta Business Suites (Facebook for Business). The FB app would alert me to messages from "Guest 78959475" and if I did not reply right away they would block me from replying at all. Then I had no way of knowing how to respond to "Guest 78959475." With Inbox if the customer has left the chat your responses go directly to their email. It also tells me at the top where the customer is writing from (Facebook, Shopify site, etc.) and allows me to categorize convos, such as assigning it to another member of the team, etc. I really recommend this app.
Rating:
Date: November 21, 2022
Author: M. M. Noorbhoy & Co (Pvt) Ltd
User-friendly interface and is very dynamic. I would appreciate it if the store chat is notified in my Facebook Inbox.
Rating:
Date: November 30, 2022
Author: Shop Central
Até o momento o app é muito bom, tem para celular e ajuda muito quem está começando a não perder uma mensagem de cliente, tem integração com facebook e instagram e fica muito bom

Worst reviews:
Rating:
Date: August 04, 2022
Author: Oak And Honey
I added the Messenger Channel to my apps and it crashed all of the Facebook and Instagram integrations. Now FB & Insta are no longer integrated with Shopify and I can not reconnect. I reach out to Shopify customer support who promised to work with the developer and get back to me in 24 hours...that was over a week ago with no response or solution. Facebook is our largest customer referral source and we are losing money every day this integration is broken!

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