TRUST

Date: January 13, 2022

Author: World Super Store

If you think about it, nobody engages in anything you do not trust. This trust seal does exactly that - bring customers to engage with your site.

Date: January 13, 2022

Author: ARDEN SHOPPING

I am using this app instead of other security app with huge monthly charges, working great I guess people's concern about online shopping and security covered with this app.

Date: January 12, 2022

Author: Not Just For Holidays

Heard great things about this app so I figured I tried it. First day using it will see how it goes, so far it is good.

Date: January 09, 2022

Author: Artistic Shine

I used this app to help me build trust with my website's visitor. I like that it has many options and the way the icons appear on site.

Date: March 07, 2022

Author: Radiokie.com

A good little app that shows the trust badge for customers. I installed it for years and it's been running with no issue.

Date: April 10, 2021

Author: Violet Storebr

I changed the domain of the site but the app still shows the name of the old store, it does not update, I have already changed everything but it did not resolve

Date: June 15, 2020

Author: FAMPRENEUR

It has yet to improve my store. So I can reap any of the benefits it has to offer. As of now I am simply waiting

Date: May 23, 2020

Author: Aurora.ca.co

I would give this app zero stars if I have the choice. I was charged one year subscription even if I downgraded to the Free Plan the same day. Contacted the support many times but no response. The app is not that helpful afterall. Becarefull plenty of other free aps that do the same or better.

Date: September 02, 2021

Author: Lucky Fragrance

Don't buy unless you know for sure it will work if you have 2.0 theme it will not work. I have emailed customer service and hopefully they will fix it. Update: 8/19/2021 still does not work and I have received a quick email from Trust saying they will look into it and that was all. 8/29/2021 and still no reply back 9/2/2021 Still no reply back Defiantly not a good company

Date: November 23, 2021

Author: Drone-Clone Xperts

Pathetic nonexistent customer support. We've had this app (and have been paying $40/mo) for a little over 2 years now and we first started noticing issues about 1yr ago. We contacted customer support about the issues a couple times without a response, but we've been so extremely and have limited staff since covid, so we just let it slide. We use the review service that this app provides and the reviews show completely inaccurate ratings. For example, the trust seal shows that we have 210 reviews and that our site has a 5-star rating, but underneath that it shows that we have a 0 (out of 5 stars) for SHIPPING, 0 Stars for WOULD SHOP AGAIN, 0 stars for CUSTOMER SERVICE, and 3 Stars for PRODUCT QUALITY. If that was even remotely close to accurate then we'd have no complaints, but ALL the product ratings and reviews from our customers show a completely different story. We went through all review categories and averaged out the ratings and the results showed over 4 stars for every one of those categories. There's clearly a glitch in the software, so we politely tried contacting them a final time 10days ago because we're sick of paying for a service that has nothing but potentially negative impacts on our business by showing incorrect information. Received NO RESPONSE. It sucks that we'll have to start all over with a new trust badge company and build up all new reviews, but it's completely worth it. Absolutely disgraceful unprofessionalism. Most of their links don't even work anymore. This is likely someone in India who created the software and just let it run to collect as much money as possible from any sucker that can care less about quality. Shopify needs to do a much better job at keeping their 3rd party service prodivers current and holding them accountable by at least making them answer an email every few months to ensure their still a running business. Otherwise these guys create an app, do a good job running it until they have enough reviews where they can just leave it idle and ignore it for years to come while they just collect checks until people eventually catch on.....which is usually not until 5-7yrs later.