Shipway ‑ 5‑in‑1 Shipping App

(4.9/5)
Below you can find Shipway ‑ 5‑in‑1 Shipping App Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Order Tracking apps. Shipway ‑ 5‑in‑1 Shipping App app was developed by Shipway. The rating is 4.9 based on 446 reviews. Shipway ‑ 5‑in‑1 Shipping App price From $19.99/month. 7-day free trial. Additional charges may apply.

Launch date: April, 2016

Shipway ‑ 5‑in‑1 Shipping App summary.

Shipway One: The All-In-One shipping automation app for eCommerce Shipway's eCommerce Shipping Solution is designed to provide error-free operations & fast delivery service to eCommerce brands. - Process orders from multiple channels - Generate Bulk labels and invoices - Reduce RTO percentage with Fraud Detection - Branded Tracking Page and Notifications through SMS & WhatsApp - NDR Panel to manage your undelivered orders - Branded Return Page along with Automated Return Pickups.

Shipway ‑ 5‑in‑1 Shipping App features.
  • We provide Courier Aggregation to online stores for faster shipping & reach.
  • Automate Order Processing from multiple channels along with Labels & invoices.
  • Branded Tracking & NDR Management to reduce RTO losses.
  • Return Automation for faster processing of refunds or exchange orders.
  • Order Status notifications through SMS & WhatsApp for reducing WISMO calls.
Best reviews:
Rating:
Date: July 29, 2022
Author: Baesic World
Helps streamline our Return process and has excellent support. Should not look at any other apps. Thank You. Show more
Rating:
Date: July 29, 2022
Author: Offduty India
We are Using Shipway for the last 1 month, Nice experience. The team is very supportive and provides quick solutions. Show more
Rating:
Date: May 26, 2022
Author: Gadget Ninja
Great app. It was recommended by Kajal Yadav, and she is in touch with our company, Kajal has been very helpful and consistently helping us to achieve our goals with shipway. Great work team. Show more
Rating:
Date: October 18, 2022
Author: Zoff Foods
It a nice app. vey useful for small business ! loving it and using it from last 6 months no issues at all Show more
Rating:
Date: November 17, 2022
Author: Yuhuman
All of the customer support team are very supportive throughout the integration process. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. They helped me very well. Thank you Show more

Worst reviews:
Rating:
Date: May 06, 2021
Author: DOVEMBER
Everyone praises them for their "communication" yet i found it quite slow and ill-defined, there is a clear lack of integration and support for international shops and couriers, however, when contacted to try and implement/integrate some of the couriers we require their response went from "we would like to" to a "we can not" in under a week. Understandable in some cases, but their response was unprofessional and inept. A service that lacks vision and fails to grow or innovate when needed. Whilst my experience might be subjective and/or is not universal, it is however the experience i had. Show more
Rating:
Date: May 01, 2021
Author: missodd.com
A lot of limitation for international shippers invoices cant be printed, returns are not available for international shippers, integrating with our couriers didn't happen as promised. Show more
Rating:
Date: October 14, 2021
Author: HeSpoke Originals
Their Return Automation Portal suddenly stopped working. They don't even respond to your mail or atleast have a courtesy to acknowledge your mail. Have tried reaching out multiple times with reminder. And telling them how urgent & serious the issue is about. When the customer facing Return portal suddenly stops working. Obviously, customers will get furious and it becomes difficult to answer them. Reliablity is what we look when use a third party application. Shipway seriously lacks reliablity. UPDATE on the status: Though the return portal issue was resolved. We found another issue of customer not receiving messages of any notifications. It's almost a week since we've raised this concern and still waiting for the issue to be resolved. They have been charging us for the notifications sent but, in reality no messages were sent to the customers. Their customer support team is responsive but, their tech support is really a mess. They'd a separate app for notifications which we were using it without any trouble. Later they merged it with shipway dashboard. And the whole lot of issues have started occuring. NOTE: Don't just blindly install the app. Have a random checks every month to just see if the portal is truely delivering for what you've paid. Show more
Rating:
Date: November 13, 2021
Author: Indirookh
Didn't work for us. Don't know how people have given 5-star ratings. 1) Firstly, they don't have decent courier options like bluedart or FedEx. Only metro cities get these courier options. 2) No one came to pick up the parcel when we used ecom /delhivery as per their insistence. 3) order tracking link(for delhivery/Ecom) on shopify takes you to DHL tracking page!! 4) New orders are not synced from shopify even after repeated attempts. 5) interface is too complex unlike others and there is no one click booking. 6) You cannot cancel an order on your own if you want to change/ cancel the courier for some reason. 7) Customer support only provides lip service just like other shipping aggregators. We tried this app after reading the positive reviews but it turned out to be worse than the ones we are currently using. Show more

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