Shipway ‑ 5‑in‑1 Shipping App

(4.9/5)
Below you can find Shipway ‑ 5‑in‑1 Shipping App Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Order Tracking apps. Shipway ‑ 5‑in‑1 Shipping App app was developed by Shipway. The rating is 4.9 based on 444 reviews. Shipway ‑ 5‑in‑1 Shipping App price From $19.99/month. 7-day free trial. Additional charges may apply.

Launch date: April, 2016

Shipway ‑ 5‑in‑1 Shipping App summary.
  • Automate Shipping Fulfillment. Auto Assign shipping label software. Easy API Integrations. Discount shipping rates of Bluedart, Delhivery, XpressBees, Ecom Express etc.
  • Order lookup & tracking. Brand Order Tracking & Lookup page. Self-service page to manage orders, returns, shipments easily for customers.
  • Returns & Refunds Automation. End-to-end Returns management. Automatic create reverse pickups, keep track of refunds, automatic create exchange order with variants.

Shipway ‑ 5‑in‑1 Shipping App features.
  • Shipway- Shipping Labels, Fulfillment & Returns automation.
  • Seamless Returns & Refunds automation
  • Refunds
  • Key Features
  • Key Benefits
Best reviews:
Rating:
Date: July 29, 2022
Author: Baesic World
Helps streamline our Return process and has excellent support. Should not look at any other apps. Thank You.
Rating:
Date: July 29, 2022
Author: Offduty India
We are Using Shipway for the last 1 month, Nice experience. The team is very supportive and provides quick solutions.
Rating:
Date: May 26, 2022
Author: Gadget Ninja
Great app. It was recommended by Kajal Yadav, and she is in touch with our company, Kajal has been very helpful and consistently helping us to achieve our goals with shipway. Great work team.
Rating:
Date: April 29, 2022
Author: Favhome IN
This is very good one stop logistic automation. Kajal form support team is great. Currently I am using this app form my 2 store. Really love it.
Rating:
Date: April 20, 2022
Author: HoneyBud
I am Using Shipway since last 3 month, amazing experience. Team is very supportive, provide quick solutions.

Worst reviews:
Rating:
Date: May 06, 2021
Author: DOVEMBER
Everyone praises them for their "communication" yet i found it quite slow and ill-defined, there is a clear lack of integration and support for international shops and couriers, however, when contacted to try and implement/integrate some of the couriers we require their response went from "we would like to" to a "we can not" in under a week. Understandable in some cases, but their response was unprofessional and inept. A service that lacks vision and fails to grow or innovate when needed. Whilst my experience might be subjective and/or is not universal, it is however the experience i had.
Rating:
Date: May 01, 2021
Author: missodd.com
A lot of limitation for international shippers invoices cant be printed, returns are not available for international shippers, integrating with our couriers didn't happen as promised.
Rating:
Date: October 14, 2021
Author: HeSpoke Originals
Their Return Automation Portal suddenly stopped working. They don't even respond to your mail or atleast have a courtesy to acknowledge your mail. Have tried reaching out multiple times with reminder. And telling them how urgent & serious the issue is about. When the customer facing Return portal suddenly stops working. Obviously, customers will get furious and it becomes difficult to answer them. Reliablity is what we look when use a third party application. Shipway seriously lacks reliablity. UPDATE on the status: Though the return portal issue was resolved. We found another issue of customer not receiving messages of any notifications. It's almost a week since we've raised this concern and still waiting for the issue to be resolved. They have been charging us for the notifications sent but, in reality no messages were sent to the customers. Their customer support team is responsive but, their tech support is really a mess. They'd a separate app for notifications which we were using it without any trouble. Later they merged it with shipway dashboard. And the whole lot of issues have started occuring. NOTE: Don't just blindly install the app. Have a random checks every month to just see if the portal is truely delivering for what you've paid.
Rating:
Date: November 13, 2021
Author: Indirookh
Didn't work for us. Don't know how people have given 5-star ratings. 1) Firstly, they don't have decent courier options like bluedart or FedEx. Only metro cities get these courier options. 2) No one came to pick up the parcel when we used ecom /delhivery as per their insistence. 3) order tracking link(for delhivery/Ecom) on shopify takes you to DHL tracking page!! 4) New orders are not synced from shopify even after repeated attempts. 5) interface is too complex unlike others and there is no one click booking. 6) You cannot cancel an order on your own if you want to change/ cancel the courier for some reason. 7) Customer support only provides lip service just like other shipping aggregators. We tried this app after reading the positive reviews but it turned out to be worse than the ones we are currently using.

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