Track Order & Notifications

(4.6/5)
Below you can find Track Order & Notifications Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Order Tracking apps. Track Order & Notifications app was developed by Shipway. The rating is 4.6 based on 184 reviews. Track Order & Notifications price Free plan available. 7-day free trial. Additional charges may apply.

Launch date: November, 2016

Track Order & Notifications summary.
  • Branded Order Tracking page. Branded Tracking page & URLs. Enable Tracking on order status page. Supports multiple languages. Best suited for dropshipping stores.
  • Whatsapp, SMS, & Email Alerts. Send automatic delivery alerts updates via Email, SMS & Whatsapp. Reduce customer support queries and boost post shipping experience.
  • Schedule reviews upon delivery. Use our delivered date to schedule review requests from review apps like Judge.me, Loox reviews etc. Automatic status push back in Shopify

Track Order & Notifications features.
  • Tracking , Notifications & Order Review services.
  • Key Benefits:
  • Support Major Carriers (more than 500+)
Best reviews:
Rating:
Date: August 27, 2021
Author: Comfort Beddings
I am using this app for a long time. Order tracking is so easy for customers, also the email and SMS notifications option is very helpful. I will definitely recommend trying this app
Rating:
Date: September 10, 2021
Author: Ramraj Cotton
We use this App and find it very useful especially in customers point of view. It's very easy and the support team is giving us 24*7 support from the day one.
Rating:
Date: September 17, 2021
Author: Kurti Plus Size
I have used this app and it helps to get the tracking issues resolved with sms and emails. In addition we also get the customer feedback.
Rating:
Date: September 20, 2021
Author: The Pahadi Story
I am using this app quite a while now they i have amazing features and the customer service is also amazing whenever i need help shipway customer support was there for me.
Rating:
Date: September 29, 2021
Author: Healthy Choices
It is very use full order tracking for customer, also can easly implement on store website and nice tech support. highly recommended

Worst reviews:
Rating:
Date: June 23, 2021
Author: The Bougie Brand
BEWARE. This app is poorly made. The interface is extremely outdated and several things do not work. They have a javascript error that conflicts with several themes and the order tracker will not show on your website. I experienced this and when I asked for a refund since I was on the paid plan, their customer service team ignored me. Any responses they give to this review is just for show. The app is horrible and the customer service is worse. I recommend the app AFTERSHIP instead of this. It's 100x better. You're welcome.
Rating:
Date: June 21, 2021
Author: High Five Skin
This is the worst app ever, the trackings are not accurate and can takes up to 2 weeks to update, it made me lose hundred of customers because they weren't notified to pickup their package. Never install this app or you will lose your business
Rating:
Date: May 20, 2021
Author: Art Galore®
Extremely bad support, Buggy system, non responsive UI and they do not even bother to resolve for it.
Rating:
Date: May 20, 2020
Author: Chica zone
Bad customer service, my customer still can’t get any tracking information since she received the tracking number. It takes to long for the customer service to solve the problem more than 5 days no reply.
Rating:
Date: April 28, 2018
Author: Bighaat 2
Bad customer support. They are not open for even very minor customization.

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