Name: POWR: Customer Survey | Poll
Brand: POWR.io
Rating: 4.70 (104 reviews)

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POWR: Customer Survey | Poll

(4.7/5)

Below you can find POWR: Customer Survey | Poll Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Survey apps. POWR: Customer Survey | Poll app was developed by POWR.io. The rating is 4.7 based on 104 reviews. POWR: Customer Survey | Poll price Free plan available.

Launch date: July, 2014

POWR: Customer Survey | Poll summary.

Gather valuable post-purchase feedback & insights from customers with multi-question surveys/polls. Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. With many integrations and pre-built templates to get you started, you'll have customer satisfaction surveys & polls to gather that quality customer information in minutes.

POWR: Customer Survey | Poll features.

Create as many surveys or polls as you want
All survey & poll data is auto-saved to your Responses Dashboard
Get instant email alerts for survey & poll responses & sync with Google Sheets
Multiple field options - dropdowns, multiple choice, email, images, star ratings
Add reCAPTCHA to your survey or poll to prevent spammers and scammers

Get app

Best reviews:

Rating:

Date: December 02, 2022

Author: all the new stuff you need

very good app i think the app can pass to customers the best massage that they need and for us back Show more

Rating:

Date: January 26, 2023

Author: Virusoflove

Both the survey app and the comments app were easy to design, install and operate as designed. Great apps, easy to set up! Show more

Rating:

Date: January 25, 2023

Author: Elle Rae Boutique

Absolutely love everything about this app! It has so many options and endless ways to reach customers. Needed tech support for something in the beginning and was helped right away! would highly recommend! Show more

Rating:

Date: February 12, 2023

Author: Pop on Veneers

Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde. Recommended. Show more

Rating:

Date: March 21, 2023

Author: CommodityUS

So far I have had a great experience, the app is very simple to use and has great customer support!! Show more

Worst reviews:

Rating:

Date: December 18, 2020

Author: LAUEDEEKLY

We didn't use the app and uninstalled it, but was charged twice at $79.98. We didn't select a plan, we were charged even after we removed it from Shopify. Show more

Rating:

Date: December 07, 2020

Author: Trixski

Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy. Show more

Rating:

Date: August 17, 2020

Author: Kick Ass Workouts™

Hi POWr, I would prefer to give no stars if possible. We started using the survey to take 1 survey from our customers. We used the trial and 1 month of the app to conduct our survey then requested that the subscription be canceled. After about 4 months we realized the full price was still being hidden in our Shopify bill. Not being billed separately, so there was no line item for the monthly charge. They made an extra 6 monthly charges. We very reasonably requested that these charges be refunded and gave adequate proof that we did not use the app from a certain time forward. Unfortunately, POWr refused the refund and instead tried selling us on a business upgrade. Again would give zero stars if I could. They are not very easy to work with and are more than happy to take your money without giving you service. Best to all out there I recommend finding a different app. Show more

Rating:

Date: September 15, 2021

Author: KinKind

I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security. Show more

Rating:

Date: August 30, 2022

Author: Teddy and Wool

I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this... Show more

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