Name: POWR Customer Feedback Survey
Brand: POWR.io
Rating: 4.40 (87 reviews)

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POWR Customer Feedback Survey

(4.4/5)

Below you can find POWR Customer Feedback Survey Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Survey apps. POWR Customer Feedback Survey app was developed by POWR.io. The rating is 4.4 based on 87 reviews. POWR Customer Feedback Survey price Free plan available.

Launch date: July, 2014

POWR Customer Feedback Survey summary.

Gather valuable post-purchase feedback from customers with a fully customizable customer survey. Surveys can be used for multiple purposes. Get post-purchase details related to your customer's experience while on your site. Learn valuable insights like store layout, product selection, ease of purchase, plus many more. There's no limit to what you can do with a survey. With a wide variety of integrations, and pre-built professional templates, to get you started, you'll have professional surveys ready and gathering quality information in minutes.

POWR Customer Feedback Survey features.

Get instant email alerts for survey responses & sync with Google Sheets.
All survey data is autosaved to your own personal POWR Response Dashboard.
Contacts are saved to a centralized list that integrates with Shopify Customers.
Multiple field options - dropdowns, multiple choice, email, images, star ratings
Add reCAPTCHA to your survey or poll to prevent spammers

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Best reviews:

Rating:

Date: December 02, 2022

Author: all the new stuff you need

very good app i think the app can pass to customers the best massage that they need and for us back Show more

Rating:

Date: January 26, 2023

Author: Virusoflove

Both the survey app and the comments app were easy to design, install and operate as designed. Great apps, easy to set up! Show more

Rating:

Date: January 25, 2023

Author: Elle Rae Boutique

Absolutely love everything about this app! It has so many options and endless ways to reach customers. Needed tech support for something in the beginning and was helped right away! would highly recommend! Show more

Rating:

Date: February 12, 2023

Author: Pop on Veneers

Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde. Recommended. Show more

Rating:

Date: March 21, 2023

Author: CommodityUS

So far I have had a great experience, the app is very simple to use and has great customer support!! Show more

Worst reviews:

Rating:

Date: December 18, 2020

Author: LAUEDEEKLY

We didn't use the app and uninstalled it, but was charged twice at $79.98. We didn't select a plan, we were charged even after we removed it from Shopify. Show more

Rating:

Date: December 07, 2020

Author: Trixski

Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy. Show more

Rating:

Date: August 17, 2020

Author: Kick Ass Workouts™

Hi POWr, I would prefer to give no stars if possible. We started using the survey to take 1 survey from our customers. We used the trial and 1 month of the app to conduct our survey then requested that the subscription be canceled. After about 4 months we realized the full price was still being hidden in our Shopify bill. Not being billed separately, so there was no line item for the monthly charge. They made an extra 6 monthly charges. We very reasonably requested that these charges be refunded and gave adequate proof that we did not use the app from a certain time forward. Unfortunately, POWr refused the refund and instead tried selling us on a business upgrade. Again would give zero stars if I could. They are not very easy to work with and are more than happy to take your money without giving you service. Best to all out there I recommend finding a different app. Show more

Rating:

Date: September 15, 2021

Author: KinKind

I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security. Show more

Rating:

Date: August 30, 2022

Author: Teddy and Wool

I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this... Show more