Zonos Duty and Tax

Below you can find Zonos Duty and Tax Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Tax apps. Zonos Duty and Tax app was developed by Zonos. The rating is 4.7 based on 124 reviews. Zonos Duty and Tax price $20/month. Additional charges may apply.

Launch date: November, 2017

Zonos Duty and Tax summary.

Calculate and collect the total landed cost, including duties, taxes, and fees, from global shoppers Improve the shopping experience for your international customers by allowing them to pay duties, taxes, and fees up front, giving them landed cost transparency and faster customs clearance, and reducing the risk of rejected packages. Simplify cross-border selling for your business with automated cross-border tax compliance, including in-country tax registration, accurate calculations and collection, reconciliation, and remittance. Gain total control of your international orders. CCS required.

Zonos Duty and Tax features.
  • Quote and collect accurate duties, taxes, and fees for international shoppers
  • Easily handle cross-border tax compliance, including UK VAT (Brexit) and EU IOSS
  • Connect your own carrier accounts for complete control of your shipping rates
  • Welcome international shoppers to your website in their default language
  • Make your international shopping experience feel like it’s domestic
Best reviews:
Date: October 20, 2022
Author: Tiny Tones
Waseem Abdoolla helped us set up and install the Zonos app and I honestly couldn't have asked for better support. He is very knowledgable and so patient with me as a beginner. He was also available at all times to answer questions and walk me through the entire set up. Thanks Waseem! Show more
Date: January 04, 2023
Author: Car Supplies Warehouse
I've worked many times with Lennon Tomaz, I have had every question answered, every scenario, every option learned and explained before anything was changed. All implications were explained. Lennon is truly a customer service hero, the personal service and the follow ups are way above what any customer service and support staff should be tasked with. If anyone has a question, Lennon will not only solve it, but also explain it, mitigate future mistakes and way much more. Thank you!! Always a pleasure. Show more
Date: December 21, 2022
Zonos has allowed us to remove all the pain points in international ecomm... Curtis, Kourtney and Bethany all extremely on point. We are looking forward to much success thanks to Zonos streamlining the bottleneck to ROW commerce. Show more
Date: December 16, 2022
Author: Pet Object
I've been using Zonos for international shipping for two years and the performance has been flawless. Just finished implementation on my second Shopify store and Matthew and his team at Zonos made the implementation process painless and simple. I highly recommend Zonos! Show more
Date: January 27, 2023
Author: Turn Racing
Worked with Matthew for implementation, they did a great job helping to get setup. 100% happy with their service! Thank you! Show more

Worst reviews:
Date: September 21, 2021
Author: The Wild Horse Club
Horrendous and confusing 3 weeks of trying to get this app set up- there is nothing easy or straight forward about it as advertised. Waste of time. Show more
Date: October 19, 2021
Author: Bryan Anthonys
They caused losses of thousands of $ due to incorrectly generated shipping labels. We were very careful and caught it early, notified them and eventually they fixed it (after 3 weeks...), They did eventually credit us for the losses but we had to insist and give them papers and reports ... all for a mistake they made and could've inspected on their end. Thats just one of many issues we had, it's exhausting, right now we are unable to ship the orders because of them. We're not sure what to do, support quality is as poor as their product quality. Show more
Date: July 21, 2022
Author: C-IN2 New York
We've had numerous complaints from UK customers that they're getting taxed almost double of what they paid for the products. Zonos does not calculate VAT based on the discounted retail price. They only calculate based on the full retail price. We found a solution by using automatic discounts, so we told their dev team about it. Somehow, that's not working anymore either. Show more
Date: August 26, 2022
Author: T.E. Inc
We bought this AP and it didn't work. I contacted support and they said I needed a special API from Shopify which only comes with the top-end Shopify plan or $20 a month. I got the $20 a month API and it still didn't work. I contacted support and I got the below response. I would not recommend this AP to anyone. Typically with new stores we have an initial call, to see if Zonos would be a good for your international initiatives. Then we would get you in contact with our onboarding team to make sure everything is integrated accurately to avoid any complications. We don't provide any support for self-installs unfortunately. We do have a pricing agreement in place that all of our customers sign when integrating our services. We charge $1,000 for the initial setup fee, and then our pricing is transactional based after that. I wouldn't be able to provide you with any technical support, but I'm happy to get an agreement in place so we can get our onboarding team involved. They would be able to run through the configurations and do some tests to ensure everything is working properly. Show more
Date: April 10, 2021
Author: EVARAE
Zonos started off great, had it for over a year with not one issue. This year they are clearly going through some ‘changes’ I.e expanding too fast. Constant issues, they make changes to our store tax set up without evening letting us know, one minute charging no tax for a country and the next minute they are. Meaning all our website text is incorrect about shipping. The reply is the government have changed and it’s now mandatory to collect x amount in this country, well Zonos, how about an email to your stores letting them know! Rather than letting them go for days thinking sales are slow to find out customers are now paying hefty fees at checkout went they weren’t before! It’s called communication or a blanket email that you have/are changing the current set up to do XYZ for instance. Pretty naive to think you can just go around changing stuff and not have an effect on checkout conversion. I think the best one was when zone started charging duties on or EU products to the EU. Without telling us, once we realised I received a reply that they had a new blanket rule about preferential rules of origin and had decided our goods didn’t meet the criteria, yet they didn’t think to tell us and lastly were wrong! Our goods are of EU origins and are duty free. Hopeless. Also now makes me laugh support are Monday to Friday, great when they make changes on a Friday and disappear for the weekend leaving the store loosing money. AVOID Show more

Feel bad about your store reviews? We have a solution for you!

reputon customer reviews

Boost your store reviews

Boost your Google, Trustpilot, Yelp, and other platforms ratings. Avoid negative reviews.
FREE plan available.
embed google reviews

Embed Google reviews

Show your Google reviews on your store. Carousel, badge, list templates.
FREE 7-day trial.
reputon customer reviews

Etsy Reviews by Reputon

Google customer reviews app. Import reviews & testimonials.
FREE 7-day trial.

facebook widget embed

Embed Facebook reviews

Show your Facebook page reviews on your store. Carousel, badge, list templates.
FREE 7-day trial.

Other apps in the Tax category

reputon customer reviews

Quaderno ‑ Taxes Automation

reputon customer reviews

LOVAT Compliance

reputon customer reviews

Tax Receipts

reputon customer reviews

Dual Price Display PRO

Show both prices for collections products and in product details. You can even set more tax rules based on selected country, product, customers tags and more
reputon customer reviews

Invoice Falcon

reputon customer reviews

Hurdlr ‑ Expense Tracker

Business expense tracking and income taxes on auto pilot.
reputon customer reviews


reputon customer reviews