CPB ‑ Custom Product Builder

Date: October 07, 2022

Author: Airframes Alaska

This app is great and the customer support is phenomenal! It is intuitive to use and offers everything you could want in customizing products. Show more

Date: October 06, 2022

Author: AVP Broadcast

The amount of effort put into helping us out and customizing the app how we like has been phenomenal. The app is very sophisticated, but had some limitations for our purposes, but they were able to customize it to work for us. Show more

Date: November 11, 2022

Author: linenforce

Great support! Sometimes the app it's not so easy to understand but the support is absolutely fantastic, fast and efficient. So, final result is very good! Show more

Date: December 22, 2022

Author: Aria Persianas

great app. so far the most complete app for custom customizations. At first it might be overwelming to customize it, but they have a great support that helped me to customize it. Using it I was able to create customizations and business rules which werent possible using standard shopify ou other apps Show more

Date: January 26, 2023

Author: Kasper Sports

Hands down the best product customization tool out there for Shopify. It's extremely robust, they've thought of everything in terms of logic and customization. I've paid them to do some custom dev work for me as well, they're super responsive and helpful. Can't recommend them enough! Show more

Date: April 19, 2019

Author: Chase Street Accessories

This app AUTOMATICALLY edits your live theme instead of being able to install on a test theme. When you remove it, it doesn't remove any of the code. This is terrible. Update: The developers sent three emails AND called my physical store over the last 24 hours due to this review. They requested collaborator access to my store AFTER I had already removed the app. They sent information about how to remove the code, and asked that I remove this review. While this shows they likely have very responsive customer service, they clearly do not understand other small businesses. I cannot in good conscience give a higher score to a company that charges $50 for what is essentially beta software that edits live code. I understand that a one-star review is very damaging to startup company, but isn't that the point of reviews? I firmly believe this is an unprofessional way to run a beta (no matter how responsive customer service is), so I cannot change the score. I suspect this team does not have a lot of experience with software development because this is such a basic mistake and such an odd pricing structure. Also, please don't expect me to disrupt my busy day and get back to you immediately when this is your mistake. One email would have been enough followup, after which I might have chosen to respond. Show more

Date: June 15, 2020

Author: O bag México

I would really like this App to work, unfortunately bugs keep showing up. Unexpected glitches suddenly appear: pages with errors, items show up as out of stock when customers try to add to shopping cart, etc. The developers are quick to respond that they are looking into the issue but over a week has passed and no solution. We are losing sales.... even though the developer keeps charging their $50 USD monthly as if the app worked. The issues mostly arise as the developers keep upgrading the app without properly proofing it before releasing the upgrades. The app works great, when it doesn't come up with glitches. We sell custom bags and our clients can mix and match all the components and see their finished product on screen. One thing that the app does not do -- unfortunately -- is syncing with Shopify's inventory for the components. Your clients could purchase custom items which you might not be able to supply as they are out of stock. At $50 a month it is one of the most expensive apps, inventory syncing should be included. Show more

Date: March 18, 2020

Author: Shonovi Customs

I uesd the app for 4 days, didn't work like it should. Waited on support to fix the problem, just kept getting passed around, but yet they say there is 24/7 support. Show more

Date: February 02, 2022

Author: Abel's Workshop

This app is terrible! Very glitchy, does not work properly. When I realized this I tried to remove the app from my store and it deleted all of my products entirely! I had to shut my store down and add everything back in from scratch again. I would not recommend downloading this. Show more

Date: January 25, 2022

Author: Aus Online Commerce

terrible UI, spent far too long learning it for it to be plagued with bugs. Devs didn't email back in reasonable time frame and failed to fix issues. Show more

Date: October 03, 2022

Author: Evolve PCs

Support is atrocious. Lots of bugs and things that don't work correctly. When trying to get aide or help, it takes DAYS before a response, which is wayyyy too long when your whole store runs on their app. When you do get help, you get moved from person to person. Have had an issue persistent for weeks, and it still isn't resolved. I installed and setup from top to bottom another app by the time I've even gotten a simple response. Goodbye and good riddance CPB Show more