Kiri ‑ Helpdesk & Helpcenter
Below you can find Kiri ‑ Helpdesk & Helpcenter Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Helpdesk apps. Kiri ‑ Helpdesk & Helpcenter app was developed by Kiri. The rating is 5 based on 1 reviews. Kiri ‑ Helpdesk & Helpcenter price From $29/month. 14-day free trial. Additional charges may apply.
- All communication in one place. Connect all of your email addresses, Facebook pages and make a professional FAQ page. All of your support in a single, easy to use system.
- Powered by your personal AI. Take your customer support to the next level. Increase profits w/ automatic replies, intelligent sorting, customer value and risk analysis.
- Metrics that matter. Take advantage of your valuable data. Receive personal suggestions from your AI on how to grow your business and save time.
- The most powerful and easy to use all-in-one customer support help desk and help center for Shopify stores.
- Save your team and customers the time they deserve.
- Simple to set up and easy to use
- Powered by AI
- Built exclusively for Shopify Stores
- All to help you grow
Date: December 12, 2019
We were lucky to get early access to this app and are really content with the value it has had on our business ever since the beginning. Kiri has remarkably lightened the load of the emails that were once operated manually. It does so by providing efficient automation features like identifying the ticket types (order status, returns, change details) and generates replies according to the customer’s order details. This app has also enabled us to create our own general email structures and use them as an automation in compliance with the emails received. For example, if a customer requires a shipping update, the system can generate a response using the tracking link and other order data automatically. We have automated many of our inquiries in that fashion. The time savings really add up. All along with the reply automation, Kiri has to offer many more relevant features, which have made operating our business easier. This includes creating custom views to automatically sort our tickets, which means that we don’t need someone to manually assign the customer service and sales tickets anymore. Setting up everything is super simple and less time-consuming than with other helpdesks that we've used.